What the rate includes, stated once
We said two different things about fees in two places. This is the policy, and the pricing page, the docs and the Terms (section 4.3) now all say it the same way.
- Carrier fees are included. The per-message fees carriers charge are inside the published rate. There is no surcharge line, and that has not changed.
- Registration fees are separate. We file your A2P 10DLC registration for you, as before. The registry's brand, campaign and vetting fees, and toll-free verification fees, are passed through at cost with no markup. Earlier pages described registration as included at no extra charge; that wording is gone.
- Fines or penalties a carrier, registry or regulator imposes because of your traffic or registration details remain yours, as the Terms already said.